Merchant guide

What AurumMise can help with.

AurumMise uses your Clover information to answer questions and prepare changes you can approve first.

  • Menu
  • Sales
  • Orders
  • Taxes
  • Stock
  • Customers
  • Files
  • Team

What it helps with

Organized by everyday business work.

Short version: customer, order, payment, and analytics work stays review-only. Supported new menu, inventory, merchant-setting, employee, and broad-role changes wait for your approval.

Menu and inventory

The day-to-day catalog, stock, and menu work operators ask about most.

  • Menu items and prices

    Read + approved write

    Can review: Look up items, prices, SKUs, product codes, menu sections, variants, stock, availability, POS visibility, taxes, add-ons, labels, and kitchen routing.

    Approval-gated write: Prepare immediate item changes like create, rename, current price, SKU, product code, pause, hide from POS, stock quantity, delete, or connect items to the right sections and labels after you approve. Scheduled prices stay in Clover.

  • Large menu changes

    Read + approved write

    Can review: Review a long menu list before making changes.

    Approval-gated write: Prepare many menu updates at once when the request is clear and you approve.

  • Retail variants

    Read + approved write

    Can review: Look up variant attributes and options such as sizes or colors, and which items use each option.

    Approval-gated write: Prepare variant group, attribute, option, and item-option assignment changes after approval. The separate Clover item-color field stays unsupported.

  • Stock

    Read + approved write

    Can review: Check item counts, item availability, and low-stock alerts when Clover provides them.

    Approval-gated write: Prepare tracked stock count, low-stock alert, or item availability changes after you approve.

  • Menu sections

    Read + approved write

    Can review: Check categories, subcategories, and which items are inside them.

    Approval-gated write: Create, rename, delete, and place items into menu sections after you approve.

  • Add-ons and choices

    Read + approved write

    Can review: Check add-on groups, choices, prices, rules, and which items use them.

    Approval-gated write: Prepare add-on changes and attach choices to items after you approve.

Checkout and merchant setup

The settings that affect tickets, checkout, item routing, and business details.

  • Printer labels

    Read + approved write

    Can review: Check item labels and kitchen routing for your menu.

    Approval-gated write: Prepare label changes so the right items can route to the right kitchen station after you approve.

  • Taxes

    Read + approved write

    Can review: Check tax rates and which items have tax attached.

    Approval-gated write: Prepare tax rate or item tax changes after you approve.

  • Discounts

    Read + approved write

    Can review: Check saved Clover discounts and their amount or percentage.

    Approval-gated write: Create, update, or remove saved discounts after you approve.

  • Tip suggestions

    Read + approved write

    Can review: Check whether merchant-level tipping is enabled and review the tip choices shown at checkout.

    Approval-gated write: Enable or disable merchant-level tipping and prepare existing tip-choice changes after you approve. Per-transaction settings can still override merchant tipping.

  • Reporting day and closeout

    Read + approved write

    Can review: Check the reporting-day cutoff, reporting-time reset flag, manual-closeout settings, automatic-closeout timezone, closeout-order visibility, and closeout-email setting.

    Approval-gated write: Change the reporting-day cutoff, reporting-time reset flag, closeout-order visibility, or closeout emails after you approve. Manual-closeout fields and automatic-closeout timezone stay read-only.

  • Business info

    Read + approved write

    Can review: Check your business name, address, hours, and printer or device details.

    Approval-gated write: Update the business name, address, and business hours after you approve.

Business activity and team

Operational context with explicit boundaries between review-only data and approval-gated changes.

  • Sales and analytics

    View only

    Can review: Compare sales, order volume, top items, tenders, tips, taxes, refunds, and operating patterns for supported ranges up to the last 3 months when Clover data is available.

    Write boundary: Analytics are read-only and never change Clover.

  • Order printing

    Read + approved write

    Can review: Review recent current orders and the line-item print evidence Clover provides so you can select the exact order.

    Approval-gated write: Send a print or reprint request for one selected order after you approve. Clover accepting the request does not prove that paper physically printed. Payment/refund receipt reprints, test prints, printer-role configuration, and printer health or paper monitoring stay unsupported.

  • Orders and payments

    View only

    Can review: Summarize recent orders, payments, totals, tips, and refund activity when available.

    Write boundary: Order contents and financial state, payments, refunds, captures, voids, surcharges, and ecommerce transactions stay read-only or unsupported. The separate approved order-print request never changes money.

  • Customers

    View only

    Can review: Review customer records and activity when Clover makes them available.

    Write boundary: AurumMise does not create, update, or delete customer records.

  • Team and employee roles

    Read + approved write

    Can review: Review employee rosters, names, nicknames, emails, custom IDs, broad roles, shifts, and activity context when Clover makes them available.

    Approval-gated write: Prepare create, update, or delete changes for supported employee records and broad roles after approval. Passcodes, passwords, phone, wages, jobs, shifts, payroll, owner roles, and fine-grained permissions stay in Clover.

  • Devices and printers

    Read + approved write

    Can review: Review printer IDs already attached to item-label routing. Receipt-vs-order roles, printer health, and paper status are not read.

    Approval-gated write: Prepare item-label routing changes to known printer IDs after approval. Pairing, provisioning, networking, test printing, receipt-vs-order printer configuration, health/paper monitoring, and hardware setup stay in Clover.

What to expect

Built for everyday Clover operations, not open-ended automation.

AurumMise reads your request, checks the Clover information it can access, reviews supported uploads when you attach them, and keeps supported changes inside approval cards.

Everyday questions

Simple Clover questions can be answered right in chat. Larger menu, file, sales, or approval work may take a little longer.

Sales and analytics

Read-only cards and dashboards can compare sales, orders, payments, top items, tips, taxes, and other operating patterns for supported ranges up to the last 3 months.

File and image review

You can attach supported images, PDFs, CSV, TSV, and Excel files, up to 5 files, 15 MB each, and 75 MB total, for AurumMise to review with your Clover setup.

Voice input

On supported browsers, you can record a voice message for transcription before reviewing and sending it in chat.

Language support

AurumMise answers in the language you use for common merchant conversations, including English, Spanish, Chinese, Japanese, Korean, French, German, Portuguese, and Italian.

Longer work

Large menu reviews and approved Clover changes can keep going after you start them, with progress in chat and optional email notification.

History, exports, and Undo

AurumMise keeps saved change history, can export supported change records as PDF, and lets you undo eligible completed changes directly in Settings → Changes without a new approval. Changes marked Manual review require Clover review.

Saved workspace preferences

Saved conversations, response preferences, and an optional custom background can stay connected to the correct merchant workspace.

Approval first

Open chat to review your Clover setup.