Rules for using AurumMise.

AurumMise is an Aurumpay assistant for Clover merchants. It helps answer questions about a connected Clover business, review setup, and prepare supported Clover changes for approval.

Subject to these terms, Aurumpay grants you a limited, revocable, non-exclusive, non-transferable right to use AurumMise for your internal business operations while your access is active. Aurumpay and its licensors keep ownership of AurumMise and its software.

You are responsible for limiting access to people authorized to manage the connected Clover business and for ensuring that anyone who approves a change has authority to do so.

Before using AurumMise, an authorized user must accept the current Terms of Service and Privacy Policy. AurumMise records the connected merchant workspace, user scope, accepted document versions, and server time. If either document version changes, AurumMise may require acceptance again before assistant requests or Clover changes are available.

Access may require an active AurumMise plan selected through Clover App Market. Current price and plan details are shown in Clover. Plan changes, cancellation, and uninstall are handled through Clover and are also subject to applicable Clover terms.

The current AurumMise Essentials monthly price and included successful-assistant-request allowance are shown in Clover and in AurumMise usage settings before metered usage is incurred. When a plan starts or restarts partway through a month, that month's included allowance is prorated by the inclusive UTC calendar days remaining. Unused requests do not carry over.

A successful assistant request is one request you start that commits a usable response you can see, including a valid response that needs your approval before a Clover change. The behind-the-scenes work and attachment review used to produce that response do not count separately. Applying an approved change or using a supported undo does not create another assistant request. Failed, cancelled, superseded, and duplicate runs do not count.

After the included allowance, each additional successful assistant request is charged at the per-request price shown in Clover and in AurumMise usage settings. There is no hard usage cap, although ordinary security and service-protection limits still apply. Clover records metered charges after use and may place them on a later statement. The Clover listing and statement are the controlling billing records.

Usage is shared by authorized users of the same Clover merchant location and resets at 00:00 UTC on the first day of each month. Reconnecting, refreshing a token, changing an employee or device, or reinstalling AurumMise does not reset that merchant's usage in the same month. A later-month partial reinstall receives the prorated allowance for that month.

AurumMise normally retains a restricted pseudonymous billing ledger for 24 months for usage continuity, Clover statement reconciliation, duplicate-charge prevention, fraud review, and billing disputes. That ledger does not retain prompts, answers, merchant names, OAuth tokens, or Clover snapshots.

• Review every answer, approval card, price, tax, label, menu change, and business detail before relying on it.
• Only connect a Clover business you are allowed to manage.
• Do not use AurumMise to upload or type card numbers, passwords, bank credentials, Social Security numbers, Clover secrets, or other information that is not needed.
• Follow Clover rules, your business policies, and laws that apply to your business.

AurumMise does not silently change Clover. New supported changes are shown for review first and are sent to Clover only after you approve them in AurumMise. Eligible completed saved changes can be undone directly from Settings → Changes without another approval card; changes marked Manual review require Clover review.

• Inventory and menu changes can include supported items, categories, subcategories, modifiers, variants, stock, labels and printer-label routing, tax rates, saved discounts, and existing tip suggestion slots.
• Merchant-setting changes can include the business name, business address, opening hours, reporting-day cutoff, reporting-time reset flag, merchant-level tipping, closeout-order visibility, and closeout-email notifications.
• Employee changes can include supported employee records, custom IDs, emails, and broad employee roles when Clover grants Employee Write permission.
• Customer, payment, refund, and employee-shift information is used for review and answers only. Order contents and financial state remain read-only; AurumMise can separately send an approved print or reprint request for one selected current order.

• AurumMise can help answer questions, review connected Clover data, review supported uploads, and prepare approval cards.
• Supported chat uploads may include images, PDFs, CSV, TSV, and Excel files, subject to file limits and security checks.
• Supported browsers may let you convert a short voice recording to text so you can review it before sending it in chat.
• Large reviews or approved changes may keep going after you start them, with progress in chat or an optional notification when the work is ready.
• Assistant answers, file review, and suggested menu values can be incomplete or wrong, so you must review them before using or approving them.

• AurumMise does not provide legal, tax, accounting, payroll, employment, or financial advice.
• AurumMise does not create or edit customers, order contents or financial state, payments, refunds, captures, voids, surcharges, service charges, or ecommerce transactions, and it does not move money. An approved order print request does not edit the order or prove that paper physically printed.
• AurumMise does not change employee passcodes or passwords, phone numbers, wages, responsibilities, shifts, payroll, owner roles, account ownership, or fine-grained employee permissions.
• AurumMise does not change legal, billing, banking, boarding, subscription-plan, or other account-level Clover fields. It does not reprint payment/refund receipts, run test prints, configure receipt-vs-order printers, monitor printer health or paper, or configure or provision printer/device hardware.
• AurumMise does not guarantee that every Clover answer is complete or current. Clover data, permissions, and sync timing can affect what AurumMise sees.
• If AurumMise confirms that you explicitly submitted a statement or quote for an optional Aurumpay rate review, that review is separate from Clover payment processing and does not guarantee savings, approval, underwriting, hardware, or pricing outcomes.

You can stop using AurumMise by uninstalling it in Clover or contacting Aurumpay. A verified Clover App uninstall event starts automatic deletion of the active AurumMise merchant workspace. Request an export before uninstalling if you need a copy. The Privacy Policy and Data Deletion page explain automatic deletion, deletion requests, and limited records that may remain under separate legal, security, billing, backup, fraud-prevention, or dispute requirements.

Clover is a third-party platform. AurumMise is provided by Aurumpay, not by Clover. Clover is not a party to these terms and is not responsible for AurumMise unless Clover separately says so in its own terms.

AurumMise may change, pause, or stop features as the product improves, Clover requirements change, or support needs arise. We try to keep the service useful and available, but we do not promise uninterrupted or error-free service.

Use of AurumMise is also covered by the Privacy Policy and Data Deletion page. Those pages explain how AurumMise handles information and how to contact us about data requests.

Questions about these terms: support@aurumpay.com